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The Unawards Masterclasses: where comms comes to life

Last week, I had the absolute pleasure of heading to Birmingham for one of the best days in the comms calendar: the Unawards Masterclasses.

If you’ve never been, here’s the short version: it’s where Unawards winners (from the main event each December) take centre stage and share the how, the why, and the “bloody hell, that actually worked” behind their campaigns.

It’s a room full of honesty, heart, and some of the most determined and creative comms pros you’ll ever meet.
And did I mention it’s free? Yep – free to enter, free to attend. Held in a cinema, too. Because why not?

 

Darren Caveney’s ‘un’ formula

The Unawards are anything but typical. That’s the point.

Darren Caveney – comms legend and the force behind comms2point0 – ripped up the traditional awards playbook. Gone are the big-money fees, black-tie dinners, and corporate gloss. In their place? Real people doing brilliant work, given a platform to share it.

The Masterclasses carry that same spirit. Held at the Everyman cinema (yes, actual comfy seats), the day is welcoming, jargon-free, and refreshingly ego-free. Just proper, practical learning from people who do the work.

So, if something you’re working on feels tired? Try “un”-ing it. Unpick it. Unbreak it. Flip it on its head. Make it human again.

 

A day full of heart

This year’s Masterclass was packed with insight and feeling. Not every industry event makes you feel something. This one did.

Danielle Taylor’s Little Heroes campaign, supporting children with school-related anxiety, was brave and unforgettable.

Jack Grasby brought wisdom (and laughs) as he shared lessons from leading a small, high-performing team.

Linda McLean from Police Scotland held the room in silence with her powerful work on child protection, tackling tough issues with care, insight, and partnership.

Jude Tipper reminded us that vulnerability isn’t a weakness – it’s what makes people listen. We did.

Donna Jordan shared her recipe for building an award-winning team.

And there were brilliant contributions from so many more: Farid Norat and Niamh Oakes (Manchester City Council), Shalina Hussain and Filuck Miah (Tower Hamlets Council), Claire Boden and Joey Moxley (West Midlands Combined Authority), Richard Neale (Surrey County Council), Gemma Styles and Lara-Jade Horsley (Staffordshire County Council), Laurel Smithson (Hertfordshire County Council), to name just a few.

There were scribbled notes, photographed slides, and spontaneous applause.

I left feeling inspired and lucky. Being in a room with people who care deeply about their communities, and back it up with action, is something special.

 

This community is different

The Unawards Masterclasses are a reminder of why comms matters. And a powerful signal that you’re not alone in doing it.

This isn’t a competitive crowd. The Comms2Point0 community shares, supports, and lifts each other up. We all know the tough briefs, the tight budgets, the endless ‘can you just…’ requests – and still, we show up and make change happen.

As someone said on the day, public sector comms is a force for good. And it showed.

 

Don’t think about entering. Just do it.

Here’s the action bit: Unawards entries open again in September.

If you’re working on something brilliant, or something with heart and purpose, start making notes now.

This isn’t about polish. It’s about impact. Save that stakeholder thank-you email. Jot down results. Reflect on what you helped change. That’s your entry.
Next year, it could be your story in the spotlight.

 

Final thanks

A massive thank you to Darren, who champions this profession with generosity and energy. And to all the sponsors who make this free learning day possible.

To every speaker and attendee: thank you. The Masterclasses are what they are because of you.
Here’s to more stories, more learning, and more of that brilliant ‘un’ energy.

 

The sponsors and supporters:

CAN Digital
Local Government Association
Orlo
e-shot™
Letterbox Distribution.com
Grey Fox Communications and Marketing Ltd
Behaviour Change Network
Whetstone Communications
Seashell Communications
Ruby Bhattal Coaching

 

“I feel like they own and care for the project as much as we do! I would not use anyone else for my creative work and think Alive is ahead of the game.”

Jo Hobbs — Communications Manager

“Thanks for all your help. We are delighted with the campaign, both in terms of the creativity and messaging but also the thought taken over the rollout of the materials. All looks absolutely fabulous!”

Sarah Crowdy — Campaign and Media Officer Communications, South East Water

“We went to ‘Alive’ for ideas on how to run a specific employee program in Europe. Alan and his team were brilliant in coming up with fresh, creative and practical approaches. The team took charge and executed brilliantly. We are pleased with the progress made so far and hope to have the same level of partnership and commitment going forward.”

Sobha Varghese — Tata Consultancy Services

“Alive helped us create a video of our response to the floods of winter 2019. Our Chief Officer received messages from all round the country praising us for it and was really pleased with both the video and the response to it.”

Alexander Mills, Communications Manager — South Yorkshire Fire & Rescue

“We had the privilege to work with the Alive team. It was our first time to be involved in creating an animation for our patients within paediatrics. The team were approachable, friendly, creative and very accommodating. Your vision for what you want to create, is at all times acknowledged, appreciated and accommodated by the team. They worked effectively and with great passion towards our project and worked not only alongside health professionals but also our patients who really enjoyed the experience of working with the Alive team. It has given our team the confidence and inspiration to do further projects in the future. We highly recommend Alive and their exceptional team.”

DR ELENI ATHANASAKOS, Lead Paediatric Clinical Scientist — NHS Barts Health

“‘The short animation developed in co-production with clinicians and young people is outstanding! Informative, developmentally appropriate, vitally fun and engaging. We are really grateful for the expertise of the Alive with Ideas team for their innovative approach in building children’s health literacy.'”

Kath Evans — Director of Children’s Nursing at Barts Health

“Our mission was to update our brand visuals to better reflect our innovative and forward-thinking organisation. After receiving numerous pitches from different branding agencies, Alive stood out with their clear passion and understanding of our identity and goals. We thoroughly enjoyed working with the Alive Team to create an engaging new brand that we are immensely proud of.”

Lianne Springer — Communications and Engagement Lead

“Alive wowed us during the pitch process and they didn’t stop wowing us throughout the whole project. Every person we worked with at Alive were so friendly, knowledgeable and clearly passionate about what they do. They have worked with us to really understand what we do and have created a new brand and website that really stands out from our competitors. Thank you!”

Louise Burnard, Head of Marketing and Communications UK — Be | Shaping the Future

“I think the team have done such a brilliant job, particularly with responding to our requests. It's one of the best mental health videos I've ever seen. Very proud to be associated with your exemplary work. Thank you so much.”

Dr Anna Batho — Clinical Psychologist – Critical Care, UCLH

“We have worked with Alan, Caroline and the wider Alive With Ideas team for many years. In that time, they have provided a dedicated service that is second to none. We appreciate their attention to detail and creative approach to bringing our brand, communications and stories to life. And would recommend them to anyone looking for creative communications support.”

Georgia Beech — Internal Communications Specialist, Ocado Group

“This is brilliant. I wanted to give my heartfelt thanks to all of the team who worked on this. You all understood exactly what we wanted to communicate and why, and then managed to do it in a way that was far better than anything I could have imagined. I’m a bit choked up to be honest!”

Sarah Wright, Head of Communications and Campaigns — NEA

“Each time I work with the team, I am always stunned at the effort and creativity that goes into each detail and am always eager for the end result. The team is extremely accommodating and always provide a fresh approach to our projects that elevates our communications materials!”

Alana Khaytin, Communications Specialist — Braskem America

“What I really appreciate about Alive is that they work with us as partners, and care as much about getting it right for our patients as we do.”

Sara Langston, Patient Engagement & Marketing Manager — italk

“Alive are unique in how much they deeply listen and invest in you and your ideas. I have not come across a company that listens as much as they do to ensure your needs are understood and met (actually - they always exceed my needs and expectations). Everyone I recommend Alive to has an equally brilliant experience. When you work with Alive, you are not only getting some genius creativity brought into your life, you are also hanging out with some of the best examples of human beings I’ve ever known.”

Steph Tranter, Hybrid Exec Coach & Psychologist — StephTranter.com

“The (Alive) team were able to creatively pull together and document (in just over 2minutes) everything our service has achieved over the last few months, from thousands of prescriptions deliveries to hundreds of phone calls made to the vulnerable. The final product was so powerful and reflective of what our service has and continues to achieve. It couldn’t have been better received within the service – thanks Alive for once again helping us to communicate our vision!’”

Emma Wright — South Yorkshire & Rescue

“We worked with the team at Alive to create our staff recognition video.
At a time like this, its never been more important to share the amazing work that our staff have done and continue to do on a daily basis under very difficult circumstances. We wanted to shout about this and recognise that when the time came, South Yorkshire Fire & Rescue stepped up to the plate. We didn’t want an ordinary thank you post on social media or a basic email sent out internally, we wanted something special. Enter Alive. ”

Emma Wright — South Yorkshire Fire & Rescue

“Our company is fun, we have great brands, but most importantly we’re all about our people – and I wanted an agency who would understand that and help us bring it to life through our website and other comms. Straight away I felt that Alive ‘got’ us and provided the creative inspiration exactly where we needed it, as well as the technical expertise to deliver a well-functioning website.”

Keren McCarron, Head of Corporate Affairs & Communications — KP Snacks

“Boom!
Thank you so much. Incredible work done at incredible speed by incredible people.
Outstanding work as ever and what a turnaround. As for the concepts – wow. These are that good it would be an insult to describe them as just good. It’s a joke, quite frankly. This is exactly the Alive effect I was after. Right now I feel like I am living in an Alive With Ideas wonderland. Thank you!”

Jack Grasby, Campaigns Manager — SYFR

“If you are looking to improve creativity and build teamwork, I highly recommend a session like this for your team. No matter where you are in your creativity journey, a workshop like this can give your team a boost of energy and ideas to invigorate their creative thinking.”

Amy Lilja, IC Manager — Hennepin Healthcare

“Alive were there to help when we were working every hour to respond to the coronavirus outbreak. They gave us the creativity, ideas and support we needed to deliver campaigns which empowered our residents in the most difficult time most of us have ever seen, personally and professionally. The team understood what we needed, worked closely with us and delivered fast without any compromise on quality. Working with Alive has been a joy in the darkest of times and I have no doubt will have helped to save lives. Thanks team x”

Julie Odams, Assistant Director of Communications & Customers — Derbyshire County Council

“We got 'Alive' involved to help us shift mindsets across our organisation and they delivered! Using simple, clear and creative ideas the team have delivered us a campaign which has seen a dramatic increase in idea sharing and development. They’ve also played a significant role in creating a culture of shared success. I wouldn’t hesitate to work with again, in fact, we already are!”

Gavin Buckle — B&Q
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