Is your organisation thinking about introducing an ESN? Wrestling over what to consider? What are the ups and downs experienced by others and the winning factors that will make implementation a success?
Social technologies are extremely powerful tools for connecting people, enabling organisation-wide collaboration and addressing the need to become more responsive but if not implemented with transparency and a clear purpose, success could be out for the count.
We’ve gathered some of the pros and cons, tips, tricks and best practice together in this infographic to help you get a hold on the facts.
For some added inspiration, we’d recommend taking a look at the ultimate guide to ESNs from All Things IC – Who’s using what for internal social media? – where you’ll find 400 case studies about organisations using different social platforms plus various tools, techniques, articles, interviews and videos.
Enjoy the infographic and feel free to share it round your network.