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AI & design: the devil’s in the details

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AI & design: the devil’s in the details

The conversation around AI in design is moving at warp speed. More and more creatives are dipping a toe in, seeing how it can streamline workflows, unlock ideas, or – let’s be honest – cause a bit of chaos. There’s curiosity, excitement, and just a pinch of existential dread.

We sat down with some of the Alive team to hear how AI is reshaping their work, where the benefits lie, and where the boundaries should be.

Rob: “If it helps me get there quicker, I’ll use it.”

Rob’s approach is all about practicality. Faced with a tight budget and no time for a photoshoot, he turned to Adobe Firefly to generate image variations using stock photos and a reference image. It wasn’t perfect as tweaks were needed, but it gave him a strong jumping-off point, fast.

“I’m not a massive user of AI,” he says, “but when it helps me get there quicker, I’ll use it.”
He’s also a fan of AI tools embedded in familiar software, like Photoshop’s generative fill, and occasionally turns to ChatGPT to summarise tricky documents. But he’s clear: AI is a tool, not the idea. “As long as it’s used as a creative aid and not the reason to do something, I’m OK with it.”

It’s powerful but it needs boundaries.

Andy: “It’s powerful but it needs boundaries.”

Andy’s warming to AI, carefully. “The design community is wary. Some people are diving in, others are standing back. I’m somewhere in between. It’s incredibly powerful, but we need to use it wisely.”

He recently used AI to bring a pitch idea to life when a traditional shoot wasn’t an option. The outcome was visually strong, but the process took some trial and error.

His concern lies in the perception that AI means instant polish with minimal effort. “Clients might look at that and wonder why they need a designer at all. It’s not perfect, but it’s fast, and that matters.”
His rule of thumb? Let AI support your ideas, not replace them.

Mason: “AI isn’t new, but it’s everywhere now.”

Mason takes a more cautious stance. Tools like Midjourney and ChatGPT can speed up workflows and help spark ideas, but his biggest worry is accuracy and ethics.

“AI products are being advertised as reflective of real-world users,” he says, “but they don’t always produce factually correct outputs and that can be misleading.” He’s also wary of what happens to the data we feed these tools, especially when working with private client content.

For Mason, design is still fundamentally about human connection. Authenticity matters and right now, AI just doesn’t have the emotional intelligence to deliver that.

Stan’s take: “Shrinking the gap between imagination and execution”

For Stan, the rise of AI in design feels like a natural evolution similar to when the internet first transformed the industry. “It will change how design is done but not replace it,” he says. “It’ll streamline and speed up parts of the process, but ultimately, it’s still down to a designer’s experiences, ideas, and human understanding of what resonates.”

Stan believes that AI has the potential to reduce the friction between imagination and creation. As platforms like Manus continue to evolve, he sees an exciting opportunity: “AI could take on a lot of the labour-intensive parts of design, which would give creatives more freedom to focus on solving problems in more meaningful, human ways.”

Stan argues that what sets great design apart is not just execution. It’s the insight that comes from lived experience. “There’s an emotional tone, a sensitivity, a story behind every good idea. AI might be able to do something, but it’s our personal history and understanding that help us decide what to do and why.

It’s a game-changer if you’ve got the skills.

Rebecca: “It’s a game-changer if you’ve got the skills.”

Rebecca’s view is balanced. Personally AI worries her. “I don’t share photos of my kids online because of AI, and the spread of misinformation is scary.” Professionally, though, she sees the value.

“Like Photoshop, it’s a ‘put in, get out’ system. You still need skill to get quality results.”
She’s using AI to do more with less: creating 3D visuals without mastering complex software, refining copy with ChatGPT, and finding image references that don’t exist anywhere else.

Her verdict is “If we want to stay relevant, we need to use AI to work smarter and faster, but without letting it replace our craft.”

Kat: “It’s muddy territory for illustrators.”

Kat’s a traditionalist when it comes to illustration. She’s curious about AI’s potential, especially for compositing references, but also deeply uncomfortable with how it’s being used.

“Many artists feel like their work is being automated without consent,” she says, citing a survey by the Association of Illustrators that found 32% of members had already lost commissions to AI.

She also points to Hayao Miyazaki’s infamous critique of AI art. “It’s a real issue.” For Kat, the line between inspiration and exploitation is still far too blurry.

AI isn’t going anywhere but the debate’s just getting started.

Laura: “AI isn’t going anywhere but the debate’s just getting started.”

Laura recently came across a Creative Boom article that got her thinking. AI is here to stay…but whether it’s a threat or a tool is still very much up for debate.

She sees potential in using AI to streamline the repetitive stuff, free up time for big ideas, and get projects moving faster. But she’s clear: AI shouldn’t replace the designer’s eye, or gut instinct.

The real challenge? Striking the right balance between speed and soul where AI helps move things along, without stealing the spark that makes design feel like something.

 

So… where do we go from here?

AI is transforming the design world, whether we like it or not. It’s accelerating processes, helping us brainstorm, and nudging the edges of what’s possible.

But it also forces big conversations about ethics, originality, data use, and the role of real human creativity in a digital-first future.

The bottom line: AI’s probably not coming for designers’ jobs…but those who know how to play nice with it? They’ll be the ones running the show. And our studio team’s already way ahead of the game.

“I feel like they own and care for the project as much as we do! I would not use anyone else for my creative work and think Alive is ahead of the game.”

Jo Hobbs — Communications Manager

“Thanks for all your help. We are delighted with the campaign, both in terms of the creativity and messaging but also the thought taken over the rollout of the materials. All looks absolutely fabulous!”

Sarah Crowdy — Campaign and Media Officer Communications, South East Water

“We went to ‘Alive’ for ideas on how to run a specific employee program in Europe. Alan and his team were brilliant in coming up with fresh, creative and practical approaches. The team took charge and executed brilliantly. We are pleased with the progress made so far and hope to have the same level of partnership and commitment going forward.”

Sobha Varghese — Tata Consultancy Services

“Alive helped us create a video of our response to the floods of winter 2019. Our Chief Officer received messages from all round the country praising us for it and was really pleased with both the video and the response to it.”

Alexander Mills, Communications Manager — South Yorkshire Fire & Rescue

“We had the privilege to work with the Alive team. It was our first time to be involved in creating an animation for our patients within paediatrics. The team were approachable, friendly, creative and very accommodating. Your vision for what you want to create, is at all times acknowledged, appreciated and accommodated by the team. They worked effectively and with great passion towards our project and worked not only alongside health professionals but also our patients who really enjoyed the experience of working with the Alive team. It has given our team the confidence and inspiration to do further projects in the future. We highly recommend Alive and their exceptional team.”

DR ELENI ATHANASAKOS, Lead Paediatric Clinical Scientist — NHS Barts Health

“‘The short animation developed in co-production with clinicians and young people is outstanding! Informative, developmentally appropriate, vitally fun and engaging. We are really grateful for the expertise of the Alive with Ideas team for their innovative approach in building children’s health literacy.'”

Kath Evans — Director of Children’s Nursing at Barts Health

“Our mission was to update our brand visuals to better reflect our innovative and forward-thinking organisation. After receiving numerous pitches from different branding agencies, Alive stood out with their clear passion and understanding of our identity and goals. We thoroughly enjoyed working with the Alive Team to create an engaging new brand that we are immensely proud of.”

Lianne Springer — Communications and Engagement Lead

“Alive wowed us during the pitch process and they didn’t stop wowing us throughout the whole project. Every person we worked with at Alive were so friendly, knowledgeable and clearly passionate about what they do. They have worked with us to really understand what we do and have created a new brand and website that really stands out from our competitors. Thank you!”

Louise Burnard, Head of Marketing and Communications UK — Be | Shaping the Future

“I think the team have done such a brilliant job, particularly with responding to our requests. It's one of the best mental health videos I've ever seen. Very proud to be associated with your exemplary work. Thank you so much.”

Dr Anna Batho — Clinical Psychologist – Critical Care, UCLH

“We have worked with Alan, Caroline and the wider Alive With Ideas team for many years. In that time, they have provided a dedicated service that is second to none. We appreciate their attention to detail and creative approach to bringing our brand, communications and stories to life. And would recommend them to anyone looking for creative communications support.”

Georgia Beech — Internal Communications Specialist, Ocado Group

“This is brilliant. I wanted to give my heartfelt thanks to all of the team who worked on this. You all understood exactly what we wanted to communicate and why, and then managed to do it in a way that was far better than anything I could have imagined. I’m a bit choked up to be honest!”

Sarah Wright, Head of Communications and Campaigns — NEA

“Each time I work with the team, I am always stunned at the effort and creativity that goes into each detail and am always eager for the end result. The team is extremely accommodating and always provide a fresh approach to our projects that elevates our communications materials!”

Alana Khaytin, Communications Specialist — Braskem America

“What I really appreciate about Alive is that they work with us as partners, and care as much about getting it right for our patients as we do.”

Sara Langston, Patient Engagement & Marketing Manager — italk

“Alive are unique in how much they deeply listen and invest in you and your ideas. I have not come across a company that listens as much as they do to ensure your needs are understood and met (actually - they always exceed my needs and expectations). Everyone I recommend Alive to has an equally brilliant experience. When you work with Alive, you are not only getting some genius creativity brought into your life, you are also hanging out with some of the best examples of human beings I’ve ever known.”

Steph Tranter, Hybrid Exec Coach & Psychologist — StephTranter.com

“The (Alive) team were able to creatively pull together and document (in just over 2minutes) everything our service has achieved over the last few months, from thousands of prescriptions deliveries to hundreds of phone calls made to the vulnerable. The final product was so powerful and reflective of what our service has and continues to achieve. It couldn’t have been better received within the service – thanks Alive for once again helping us to communicate our vision!’”

Emma Wright — South Yorkshire & Rescue

“We worked with the team at Alive to create our staff recognition video.
At a time like this, its never been more important to share the amazing work that our staff have done and continue to do on a daily basis under very difficult circumstances. We wanted to shout about this and recognise that when the time came, South Yorkshire Fire & Rescue stepped up to the plate. We didn’t want an ordinary thank you post on social media or a basic email sent out internally, we wanted something special. Enter Alive. ”

Emma Wright — South Yorkshire Fire & Rescue

“Our company is fun, we have great brands, but most importantly we’re all about our people – and I wanted an agency who would understand that and help us bring it to life through our website and other comms. Straight away I felt that Alive ‘got’ us and provided the creative inspiration exactly where we needed it, as well as the technical expertise to deliver a well-functioning website.”

Keren McCarron, Head of Corporate Affairs & Communications — KP Snacks

“Boom!
Thank you so much. Incredible work done at incredible speed by incredible people.
Outstanding work as ever and what a turnaround. As for the concepts – wow. These are that good it would be an insult to describe them as just good. It’s a joke, quite frankly. This is exactly the Alive effect I was after. Right now I feel like I am living in an Alive With Ideas wonderland. Thank you!”

Jack Grasby, Campaigns Manager — SYFR

“If you are looking to improve creativity and build teamwork, I highly recommend a session like this for your team. No matter where you are in your creativity journey, a workshop like this can give your team a boost of energy and ideas to invigorate their creative thinking.”

Amy Lilja, IC Manager — Hennepin Healthcare

“Alive were there to help when we were working every hour to respond to the coronavirus outbreak. They gave us the creativity, ideas and support we needed to deliver campaigns which empowered our residents in the most difficult time most of us have ever seen, personally and professionally. The team understood what we needed, worked closely with us and delivered fast without any compromise on quality. Working with Alive has been a joy in the darkest of times and I have no doubt will have helped to save lives. Thanks team x”

Julie Odams, Assistant Director of Communications & Customers — Derbyshire County Council

“We got 'Alive' involved to help us shift mindsets across our organisation and they delivered! Using simple, clear and creative ideas the team have delivered us a campaign which has seen a dramatic increase in idea sharing and development. They’ve also played a significant role in creating a culture of shared success. I wouldn’t hesitate to work with again, in fact, we already are!”

Gavin Buckle — B&Q
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