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Stepping Out: five ways to know your audience

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In To Kill a Mockingbird, Atticus Finch famously taught his daughter Scout that you never really understand someone until you've stood in their shoes and walked around in them. 

That advice holds good for internal communicators too.  ..


Infographic: creating an enviable employee experience – The Wonka Way

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Wouldn’t it be wonderful if people were so passionate about your business that they’d do anything to take a glimpse inside? 

A true golden ticket moment.

Admittedly, without the draw of hot chocolate rivers the job is a little tougher. But we can still drive passion in our people and excitement for our brand and our environment. It just takes a little vision and some smart storytelling...  ..


Our key takeaways from Smile Expo 17

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Chat bots, social amplification, and ESNs were just some of the key themes to come out of the latest Smile Expo. We were thrilled to be asked to deliver a session on the Elements of IC and thoroughly enjoyed attending many of the others. Here are just some of our top takeaways...  ..


Ready to go free range at work?

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Many of us watched Jamie Oliver reveal the plight of the humble laying hen in 2008. 

In response we flocked to buy British free range eggs and duly changed our shopping habits. It was simple - we understood that hens working hard to provide us with food deserved a better quality of life by displaying their natural behaviours.  ..


The dark side of office design and 5 tips to address it

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Google has its slides. Facebook has its sweet shop. Innocent has its fake turf and picnic tables. But it's not just tech companies and trendy start-ups that are revamping their office space to create better environments for innovation, collaboration and productivity.

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Have You Found Your ‘Goldilocks Zone’?

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For many organisations, establishing just the right working conditions for happy employees, optimum performance and creative output is a tough task.  ..


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