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Perfect pairings: how mentoring opens minds and makes us better communicators

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Many things work well together. Jelly and ice cream. A cold beer on a hot day. Simon Cowell and his ego. All in perfect harmony. 

They’re relationships so well ingrained we don’t give them a second thought. But what about pairings that might seem a little odd? We’re not talking about cheese and banana sandwiches here, but the world of mentoring.  ..


Getting down to business

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As more and more business leaders are sitting up and taking notice of internal comms, is it time we brushed up on our business know-how before we take our seat at the top table?  ..


Stepping Out: five ways to know your audience

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In To Kill a Mockingbird, Atticus Finch famously taught his daughter Scout that you never really understand someone until you've stood in their shoes and walked around in them. 

That advice holds good for internal communicators too.  ..


Lost in translation

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At some point in our career, we’ve all received a brief that’s vague at best and incomprehensible at worst. Often full of jargon, not thought through, completely unrealistic, or a mixture of all three – a poor brief is the bane of an internal communicator’s life.  ..


Infographic: creating an enviable employee experience – The Wonka Way

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Wouldn’t it be wonderful if people were so passionate about your business that they’d do anything to take a glimpse inside? 

A true golden ticket moment.

Admittedly, without the draw of hot chocolate rivers the job is a little tougher. But we can still drive passion in our people and excitement for our brand and our environment. It just takes a little vision and some smart storytelling...  ..


Surfing the winds of change

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While the Scorpions yearned for the wind of change in their classic Cold War anthem, our own experience of communicating change can be quite different.  ..


Our key takeaways from Smile Expo 17

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Chat bots, social amplification, and ESNs were just some of the key themes to come out of the latest Smile Expo. We were thrilled to be asked to deliver a session on the Elements of IC and thoroughly enjoyed attending many of the others. Here are just some of our top takeaways...  ..


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