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Supporting line managers: are you listening to me?


It’s widely acknowledged that line managers are key to engagement and motivation. As internal communicators, coaching managers to become better communicators is therefore a fundamental function. And this support must extend not only to what they say, but how they listen too.  ..

Stepping Out: five ways to know your audience


In To Kill a Mockingbird, Atticus Finch famously taught his daughter Scout that you never really understand someone until you've stood in their shoes and walked around in them. 

That advice holds good for internal communicators too.  ..

Infographic: creating an enviable employee experience – The Wonka Way


Wouldn’t it be wonderful if people were so passionate about your business that they’d do anything to take a glimpse inside? 

A true golden ticket moment.

Admittedly, without the draw of hot chocolate rivers the job is a little tougher. But we can still drive passion in our people and excitement for our brand and our environment. It just takes a little vision and some smart storytelling...  ..

10 ways to have meetings that ooze creativity


There’s not a lot of love for meetings. They really do get a bad wrap. 

So what if we were to introduce a few techniques to make them more productive, memorable and meaningful? That sounds like something worth exploring!  ..

How to Give Feedback to Ugly Babies


With 15 Academy Awards and an average worldwide gross of over $600 million per film, Pixar may be the most successful creative enterprise ever.  ..

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